PRIVACY POLICY

This Privacy Policy explains how Dark Earth Tactical (Pty) Ltd, trading as Noctis Africa, collects, uses, and protects your personal information, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

RESPONSIBLE PARTY
Dark Earth Tactical (Pty) Ltd, trading as Noctis Africa
noctisafrica.co.za
info@noctisafrica.co.za
+27 61 017 1340

Information Officer: contactable at info@noctisafrica.co.za regarding any privacy or data-related enquiry.

1. INFORMATION WE COLLECT

We collect personal information you provide directly to us, including:

- Name, email address, phone number, and delivery/billing address, when you place an order, create an account, or contact us
- Payment information, processed securely through our payment gateway — we do not store your full card details ourselves
- Business details, when you apply to become a dealer (business name, contact person, business type, and similar information)
- Communications you send us directly, including via WhatsApp, email, or our contact forms

We also automatically collect limited technical information (such as IP address, browser type, and pages visited) through cookies and similar technologies, used for site functionality, analytics, and — with your consent — marketing.

2. WHY WE COLLECT IT (PURPOSE)

We process your personal information only for the specific purposes below, in line with POPIA's purpose specification requirement:

- To process and fulfil your orders, including payment, shipping, and customer support
- To process dealer applications and manage trade partnerships
- To respond to enquiries sent via email, WhatsApp, or our contact forms
- To send order updates and, where you've opted in, marketing communications
- To comply with legal, tax, and accounting obligations
- To improve our website and services

3. WHO WE SHARE IT WITH

We do not sell your personal information. We share it only where necessary to operate our business, including with:

- Our payment gateway provider, to process payments securely
- Our courier and shipping partners, to deliver your order
- Shopify Inc., our e-commerce platform provider, which processes data on our behalf to operate this store
- Professional advisors (accountants, auditors, legal counsel) and regulators, where required by law

We do not knowingly transfer your personal information outside South Africa except where a service provider above processes data internationally as part of providing their service (for example, our e-commerce platform's global infrastructure) — in which case we take reasonable steps to ensure it remains protected to a standard consistent with POPIA.

4. COOKIES

Our website uses cookies and similar technologies. Essential cookies, needed for the site and cart to function, are used automatically. Non-essential cookies — used for analytics or marketing — are only placed with your consent, which you can manage via our cookie banner or your browser settings.

You can withdraw consent for non-essential cookies at any time; this will not affect your ability to browse or purchase from the store.

5. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure, including secure payment processing, restricted internal access, and working with reputable, security-conscious service providers.

6. HOW LONG WE KEEP IT

We retain personal information only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or tax retention requirements, after which it is securely deleted or anonymised.

7. YOUR RIGHTS UNDER POPIA

As a data subject, you have the right to:

- Be informed that your personal information is being collected
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent, where processing is based on consent (such as marketing)
- Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details above.

8. CHILDREN'S PRIVACY

Our products and services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or legal guardian, as required under POPIA.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Continued use of this website after an update constitutes acceptance of the revised policy.

QUESTIONS ABOUT YOUR DATA?
Contact us at info@noctisafrica.co.za or +27 61 017 1340.